Cargo, AAI and me..
really short for time..
parents not doing well..so busy attending to them plus this cargo screw up..
my story in short..
The AAI (Airport Authority of India) who receives all cargo from any carrier keeps the items in their custody till the recipient clears the customs and collects them. They charge all the customers heavily (handling charges – what a misnomer) and inspite of that they have no closed facility to store..and the babu attitude of WTF..as a result the boxes were all drenched and then they throw them on trolleys to move up and down..and u receive the 28 packets as 100+ and all dripping..and no one to receive a complaint or address your grievance.
So here I am in receipt of my items in pieces (most of it wet and to-be-useless)..Now I shall not leave them..Will take it up..ask for compensation from the carrier who should fight it out with AAI or his pop or who ever..
Lessons:
1/ never send cargo to madras in those 10 days that it rains in a year!
2/ Insist ur cargo agent to wrap up all ur items in plastic sheets.(many of them in madras had that! once bitten,eh?)
3/ learn in advance about insurance in case AAI screws up etc
4/ Have the numbers of your carrier handy - of all the people this one wud be a private party, so chances are atleast they will pick your call. If that too is AI or some excreta, God save u dear..
5/ Finally please carry a good camera. though u cannot photograph inside the premises take some as soon as u are near their gate.(sigh..i had only my mobile and so not good quality pics of the pathetic sight. sample above!)
6 Comments:
At November 11, 2005 6:37 AM, Anonymous said…
Oh Ananth this is terrible. Hope there was not too much damage.
At November 11, 2005 8:05 AM, Anonymous said…
Sad Scene man...hope you have a good insurance coverage on your cargo...
At November 12, 2005 11:40 AM, Anonymous said…
Ananth,
Shocking...
Even if you sue them (maybe cons. court), damages to items may be irreversible...
Take care.
Babujies
At November 14, 2005 12:23 AM, Anonymous said…
karmanyevadhikarasya...
guess who?
At November 15, 2005 11:46 PM, Ananthoo said…
anon - sdorry cud not guess!!
more clues pl..
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